How to cancel/reschedule an appointment

To cancel/reschedule an appointment scroll down the ‘booking menu’ to the ‘confirmed’ tab.

 

  • Locate the correct appointment and click the ‘view’ button

 

  • To cancel the appointment select the ‘cancel booking’ button 

 

  • Enter your reasoning for cancelling the appointment and click ‘cancel’.

 

  • To reschedule the appointment select the ‘reschedule booking’ button.

 

  • Select the date and time you want to reschedule the appointment and click ‘next’.

 

  • Check your ‘terms & conditions’ are correct and click ‘accept’.

 

  •  Click the ‘reschedule’ button.