How to send a message to marketplace sellers
You can send a message to marketplace sellers through their store landing page. You must be logged in to send a message. To view their store landing page – click the link by the seller name on any of their product listings. On their landing page header near their logo, click the pink…
How to send a message to directory service providers
You can send a message to directory service providers through their service page. You must be logged in to send a message. On service pages, click ‘send a message’ in the contact box Input your message and press send. Any replies will be viewable from your inbox. To find out how to…
How to view and reply to a message
To view and reply to a message scroll down the main menu to the ‘messages’ tab. Locate and click the correct message. Please type out your message in the message box. Click the ‘send’ button.
How to contact support
To contact support scroll down the menu to the ‘support’ tab. Scroll down the support menu and click the ‘submit tickets’ tab. Enter why you need support. Click the ‘send’ button.
How to change/update email address
To change/update your email address scroll down the menu to the ‘my information’ tab. Locate where it says email. Enter your new email address. Click the ‘submit’ button.
How do I change my password
To change your password scroll down the menu to the ‘my information’ tab. Scroll down the page to the ‘change password’ section. Enter your new password. Click the ‘submit’ button.
How to cancel/reschedule an appointment
To cancel/reschedule an appointment scroll down the ‘booking menu’ to the ‘confirmed’ tab. Locate the correct appointment and click the ‘view’ button To cancel the appointment select the ‘cancel booking’ button Enter your reasoning for cancelling the appointment and click ‘cancel’. To reschedule the appointment select the ‘reschedule booking’ button. …
How to log into my account
To log into your account go to the StylzMag website or click the following link: https://stylzmag.com/ Click the ‘login’ button on the right hand corner. Enter your login details. Click the ‘login’ button.
How to refund an order – Selling on the StylzMag marketplace
To refund an order click the ‘sell items’ menu and scroll down the tabs to the ‘sold items’ tab. Locate the correct item and click the ‘cancel order’ button Please enter your reasoning for cancelling the order. Click ‘cancel order’ button.
How to delete/deactivate my account?
To close your account scroll down the menu to the ‘my information’ tab. Scroll down the page to ‘delete my account’. Click the ‘delete my account’ button.