How to view and reply to a message
To view and reply to a message scroll down the main menu to the ‘messages’ tab. Locate and click the correct message. Please type out your message in the message box. Click the ‘send’ button.
How to refund an order – Selling on the StylzMag marketplace
To refund an order click the ‘sell items’ menu and scroll down the tabs to the ‘sold items’ tab. Locate the correct item and click the ‘cancel order’ button Please enter your reasoning for cancelling the order. Click ‘cancel order’ button.
How to set up/edit your directory profile
To set up/edit your directory profile scroll down the main menu to the ‘edit profile’ tab. Click the ‘summary’ tab. Enter your business information in the summary section. Before your directory profile can be viewed by others on the platform, it must include a profile image, service name, location information, service summary and profession…
How To Mark Items As Dispatched – Selling on the StylzMag Marketplace
To mark items as dispatched click the ‘sell items’ menu and scroll down the tabs to the ‘sold items’ tab. Locate the correct item and click the ‘dispatch item’ button Enter the courier name and tracking number Update details
How to set up/edit your custom URL for bookings – Directory appointments
To edit, access or set up your custom url for bookings please follow the steps below. Please log in to your directory account and scroll down to the ‘Booking menu’ tab. After you click the ‘Booking menu’ tab scroll down to the ‘Booking Link’ tab in the sub menu options. After you click the…
How to set up your booking calendar – Directory appointments
You will need to set up your calendar and add important information including your working hours and booking terms and conditions before people can book appointments with you.
How to set or change your working hours – Directory appointments
Setting your working hours will enable you to choose which times your appointments can be booked. You can edit and change your working hours as often as needed. To set your working hours please log in to your directory account and scroll down to the ‘Booking menu’ tab. Select the working hours option from…
How to add different size or colour options to listings on the StylzMag marketplace
After you select your item category and options, you will see this section after the description boxes. After you select ‘yes’ more options will appear. You can select from the variations you used in your listing or check the box to add a custom variation. You will need to add a name for…
How do I add a new item to the marketplace?
Log into your account Click on ‘Sell Items’ From the dropdown, click on ‘create New listing’ Add your product details and click on ‘List Item’.
Where to add banking details to receive payments
StylzMag partners with Stripe for secure payments. We use Stripe to make sure you get paid on time and to keep your personal bank and details secure. After registration, you will need to set up and verify your free Stripe Connect account for receiving payments. You can start this process from your seller dashboard. After…